Heliport Manager
We have an exciting opportunity to join our friendly Heliport team in a management role. Tresco Heliport is predominantly engaged in handling the scheduled passenger service that operates between Penzance and Tresco, Isles of Scilly.
Department: Tresco Heliport
Salary: Competitive, dependent on experience
Hours: Full Time
Contract Length: Permanent
Working and Living Here
If the opportunity to live and work on a subtropical island isn't enough, there's a range of great benefits and perks, including:
- On-island accommodation, minutes from the beach
- Paid relocation to the island at the start of your time with us
- Competitive pay
- 20% off in our restaurants, pub, spa and shops
- Free scheduled boating and camping kit hire, and discounted watersports equipment hire, to help you explore
- And many more...
In order to process any application, we require confirmation you are eligible to work in the UK. Unfortunately, if you are not, we are unable to help with the necessary paperwork to assist with this.
The Role
In this management role, you will lead our heliport operational team with strong leadership skills, ensuring adherence to Heath and Safety standards and compliance with CAA regulatory requirements at all times. Reporting to the Heliport Accountable Manager, you will ensure a safe and efficient operating environment.
There will be customer-facing duties required such as checking in passengers, handling luggage (up to 20kg) and assisting with embarkation and disembarkation from the aircraft.
You will have the ability to build and maintain effective relationships with staff and guests, both new and returning, in order to continue the first class standards of service across the island.
Handling and inspection of vehicles such as fire vehicles, tractor and trailer, and 10-seater electric buses will be required, with any defects to be reported to our Engineering department.
Risks will need to be identified and mitigated in a timely manner, ensuring you remain accountable for your actions and remaining compliant with regulations.
Our Ideal Candidate
- Full, clean driving licence (essential)
- Experience in leadership/management (essential), ideally with an operational aviation background
- Experience of Aerodrome Health and Safety
- NEBOSH qualification and Incident Command experience desirable
- Must have excellent customer service and communication skills
- Ability to stay calm under pressure and work well as part of a team
- Must be confident driving large vehicles
- Must have a high standard of fitness (a medical assessment is required)
- Fire Service Experience (in line with CAA Category H2 airfield standards) is desirable, although full training can be provided
- Basic knowledge of vehicle maintenance advantageous
- First Aid Certificate advantageous
- Be flexible, with a can-do attitude, as the role will sometimes require working subject to weather changes and delays
About Tresco Island
At the heart of the Isles of Scilly archipelago, 28 miles from the Cornish coast, Tresco Island is a family‐run business comprising the whole island of Tresco and the Hell Bay Hotel on the neighbouring island of Bryher.
With timeshare and rental cottages, a 16-bedroom inn, two restaurants, a world-famous garden, a spa, an art gallery, a shop and a working farm, Tresco is a subtropical island known for its deserted bays, aquamarine seas and exceptional guest experiences.
Just across the water on the neighbouring island of Bryher, Hell Bay Hotel stands as Scilly’s highest-rated hotel and restaurant. Our boutique hotel offers 25 suites, a 3AA Rosette restaurant, a Crab Shack and wellness facilities - a haven of calm amidst the wild seascape of Bryher's west coast.
