We can help you book your perfect break to Tresco. We all live here, so it's our specialist subject!

Call us on +44 (0)1720 422 849 or email us.


FAQs


We've answered some of your frequently asked questions about getting to the island below, but remember, you can always pick up the phone to us at the Island Office to talk though any questions you may have...

How do I get to Tresco? Open

There are two options to travel to the Isles of Scilly:

Fly on Skybus from Land’s End and Newquay all year round, and from Exeter in the summer months. If you are arriving by air you may book Tresco Transfers for £34 per person return. We'll meet you at St Mary's Airport and transfer you to St Mary's Quay for your short onward boat transfer to Tresco aboard one of our ferries or jetboats. You'll be met on Tresco and taken straight to your accommodation.

Sail on the Scillonian III passenger ferry from Penzance to St Mary’s. A boat from Tresco Boat Services will meet the Scillonian on arrival at St Mary's to transfer you to Tresco (payable onboard; cash only). Provided you have attached a blue Tresco label to each item of luggage on Penzance Quay your luggage will be transferred to this boat automatically. You will be met on arrival on Tresco and transferred to your cottage.

Please book your travel direct with Isles of Scilly Travel on their website or call them on +44 (0)1736 334220.

Please advise us of your travel plans - including booking Tresco Transfers - using our Pre-Arrival Form or by calling +44 (0)1720 422849.

What are Tresco Transfers? Open

If you are arriving by air, we offer Tresco Transfers for £34 per person return. We'll meet you at St Mary's Airport and transfer you to St Mary's Quay for your short onward boat transfer to Tresco aboard one of our ferries or jetboats. You'll be met on Tresco and taken straight to your accommodation.

Tresco Transfers must be booked in advance using our Pre-Arrival form or by calling the Island Office on +44 (0)1720 422849.

If you are travelling by sea, a boat from Tresco Boat Services will meet the Scillonian on arrival at St Mary's to transfer you to Tresco (payable onboard; cash only). Provided you have attached a blue Tresco label to each item of luggage on Penzance Quay your luggage will be transferred to this boat automatically. You will be met on arrival on Tresco and transferred to your cottage.

Can I bring my car? Where can I park? Open

Tresco is a car free island, so your car will need to stay on the mainland.

If you are travelling by sea from Penzance you can leave your car at Scilly Parking or with The IOS Parking Company.

If you are travelling by air from Land's End Airport the airport parking is provided by Isles of Scilly Travel (£6.50 per day if booked in advance; otherwise £7.50 per day). Alternatively, Westwinds Car Park is located right next to the airport with parking from £4 per day.

If you are travelling by air from Cornwall Airport Newquay or Exeter please visit the Newquay or Exeter Airport websites for parking information.

What if I am travelling by train? Open

If you are flying from Land's End Airport, Skybus offers a shuttle bus service between Penzance station and the airport. This can be booked and paid for at the same time as booking your Skybus tickets through Isles of Scilly Travel.

For information on getting to Newquay or Exeter Airport by train or other public transport, please see the Newquay or Exeter Airport websites.

If you are travelling by sea from Penzance, the train station is approximately 10 minutes' walk from the quay, or you can hire a taxi.

How much luggage can I bring? Open

For luggage information by air and sea, please see the Isles of Scilly Travel website.

I have limited mobility - how will this affect my travel to Tresco? Open

There are a few factors that you will have to consider:

  1. You will have to be able to board and disembark the Skybus plane unassisted.
  2. You will need to be able to walk up and down the quay steps.

Of course, at all stages of your journey to the Isles of Scilly, assistance with your luggage will be provided.

Wheelchairs can be hired on Tresco, as well as golf buggies to help you get around. Booking is essential. Please contact the Island Office on +44 (0)1720 422849 for further details.

What happens regarding my departure from Tresco? Open

Please contact the Island Office the day before departure to check your boat time. Our Transport Team will collect you (and your luggage) from your cottage, usually between 15 - 30 minutes before your scheduled boat time.

What happens if there are flight delays? Open

Please read the Skybus Travel Disruption Statement

Leaving Tresco:

If they are not flying due to technical problems, they will arrange for a new aircraft to take you to your destination as soon as possible. If they are not flying due to bad weather, Skybus will still require you to check in as normal. Once flying resumes things can move very quickly, due to the number of aircraft at Skybus’ disposal. It is for this reason that you will need to check in as normal and be on St Mary’s. You will be kept informed by the Island Office when on Tresco and by Skybus staff once on St Mary’s. If in the unfortunate event that the weather has not improved by the early afternoon, Skybus may decide to transfer their air passengers to the Scillonian passenger ferry. This departs for Penzance at 4.30pm between March and the end of October.

Coming to Tresco:

You will be kept informed at your airport regarding the delays. Skybus may make the decision to transport you by road to another airport to connect with an alternative flight to the Isles of Scilly. On occasion you may be given the option to travel on the Scillonian passenger ferry the following day from Penzance. Should you choose to do this, Skybus will transport you to Penzance and assist you with finding overnight accommodation. Should you have any queries at any point, please do not hesitate to contact the Island Office on +44 (0)1720 422849.

We require all passengers to have full travel insurance, including cover for domestic travel delays caused by weather.

Can I bring my dog to Tresco? Open

Whilst dogs are not permitted in any of the accommodation on Tresco, they are welcome on leads as day visitors.

Dogs are most welcome at our dog-friendly Hell Bay Hotel on the neighbouring island of Bryher. Please call +44 (0)1720 422947 for details.

Supported by The European Agricultural Fund for Rural Development: Europe investing in Rural Areas

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