After a storm, comes calm... A message from our team
Tresco is a place of peace and tranquillity, but of late, it has been quieter than ever before. Our beaches have been more deserted than usual; the rugged north end unexplored. We’ve missed Abbey Garden meanders, sunset yoga practice and island-hopping adventures...
Most of all, though, our little island community has missed you – our guests and visitors. We will be forever grateful for your patience and understanding as we have navigated these uncharted waters. We will be in touch if your holiday is due to take place before 4th July and is impacted by current government restrictions.
While the island currently remains closed to visitors, we hope to reopen on 4th July, and you can now book from this date. However, we'll only open when government restrictions are eased and when it is safe for our guests, team and the broader island community to do so.
If our reopening date has to change, and your holiday is affected, you can transfer your deposit to a future stay with us. See our booking conditions for details. You can book online; our phonelines are currently closed to allow our team to concentrate on helping those whose holidays have been affected over recent weeks.
Soon, you'll be able to rediscover time to be, and we can't wait to welcome you back...
Below, we’ve outlined some of the measures we’re taking to ensure your stay is both enjoyable and safe. Tresco may be a world away from the hustle and bustle and crowds of the mainland, but we’re not taking anything for granted when it comes to the safety of our guests, team and islands.
This outline is only the start and is subject to change as government and industry guidance becomes clearer. Rest assured we’re continually working on this behind the scenes.
Inevitably, these measures will mean some changes to the usual Tresco experience, but we will always stay true to the things that make this place unique. Peace and tranquillity. Endless seascapes. Deserted landscapes. Finding a beach all of your own. Time and space to just be together. Purposeful afternoons shrimping in the shallows. Warm welcomes from familiar faces.
These are the things that make Tresco special; the things we will all value even more now; the things that nothing will ever change.
Across the Island
We're taking care to ensure our guests and team are safe across the entire island. There are some changes you'll notice across Tresco, including:
Plentiful supplies of soap and/or hand sanitiser for our guests and teams
An individual and shared responsibility among our team to keep our guests and community safe, led by refreshed hygiene training for all staff
Constantly evolving cleaning regimes, particularly focusing on high contact areas like door handles, counters and credit card terminals
New plastic screens at reception desks, tills and on our transport
Social distancing among our teams
Clear signage to help ensure everyone’s safety
Ongoing monitoring of staff health and symptoms, with isolation if required
Staff will wear face coverings where appropriate. We would be grateful if guests would do the same in public areas, particularly Tresco Stores and restaurants. All guests will be asked to wear face coverings on Tresco Boats and the Shuttle
Contactless or Tresco Account payments are preferred
It seems we must forego the customary handshake or hug, but you’ll still receive the same warm welcome from our boatmen, drivers and heliport crew. They will be looking out for your safety through:
Lower passenger capacity on our shuttles and boats to allow social distancing onboard, prioritising outdoor seating where possible
Thorough sanitisation of vehicles and vessels between each trip
Luggage handled by the guest wherever possible, or handles cleaned with sanitising wipes
Increased spacing between departure seating at Tresco Heliport
Anna and her Housekeeping team have updated their already stringent cleaning protocols so you can feel safe in your home from home. New measures include:
Enhanced cleaning regimes, with a particular focus on high touch things like door handles, light switches and soft furnishings. A ‘Tresco Trust’ list, signed by a senior Housekeeper, will provide extra reassurance on arrival
Non-essential items like books and DVDs have been removed from accommodation (so if you enjoy afternoons on the beach with a good book, do bring a good supply!)
Our Front Office team are available by phone for help throughout your stay. If you need to see us in person, just call ahead before you pop in. On departure, we’ll email your bill and payment can be made online or by phone
Reduced occupancy at The New Inn, enabling social distancing in dining spaces and the Residents’ Lounge
One of the things we have all missed the most is that little luxury of someone else doing the hard work – and it’s one of the most wonderful things about a holiday. We’re pleased to say we will still offer the opportunity to enjoy our island-inspired food and drink, albeit with some temporary changes:
The New Inn will open daily for lunch and dinner, with a reduced capacity and table service. We strongly recommend booking. Dine in the Driftwood Bar or our beer garden overlooking the harbour. Enhanced cleaning measures will be in place and menus will be accessible from your own phone or tablet
Dine in your accommodation or on a deserted beach, with takeaway Fish & Chips from The New Inn, or a select menu of woodfired pizzas and salads for takeaway or delivery from The Ruin – both available from 5pm daily
We’re unveiling a new popup takeaway from The New Inn pavilion every day from 9am. Drop in for picnic essentials from the bakery and deli, as well as Scillonian ice cream
The Flying Boat Café and Garden Visitor Centre will remain closed until further notice, and The Ruin will offer evening takeaway and delivery only. The dining room and bar at Hell Bay Hotel is open to hotel residents only, and the Crab Shack remains closed until further notice
Our little island Stores & Deli is getting a new online shop, but we’re still open if you need to fill your cottage cupboards. Here’s how it will work:
We’re developing a brand new online shop so you can place your order and we’ll deliver to your accommodation. You can even pre-order, ready for your arrival
If you do come in-store, we’re restricting numbers and encouraging social distancing
We’ve enhanced cleaning regimes, particularly for areas like tills, fridge handles, door handles and card terminal pin pads. Baskets and trolleys will be cleaned after each use
Life’s Little Pleasures
Open spaces, freedom and incredible seascapes and landscapes; the freedom of a whole island – and an entire archipelago. That’s what Tresco has always been about, and nothing will change that:
The 17 acres of pathways, terraces and lawns of Tresco Abbey Garden will be open daily
Hire a bike from Graham to enjoy his renowned welcome and set off to explore on two wheels. Bikes will be thoroughly sanitised before and after use
Tresco Boats will offer a limited schedule of pleasure trips and scenic tours for family groups
The Watersports Centre will be open so you can set off by kayak or SUP and explore the islands under your own steam
With regret, Tresco Island Spa, the outdoor pools, Sea Garden leisure facilities and the Yoga Studio will remain closed until further notice. This will be kept under constant review, and these facilities will be reopened as soon as government and industry guidance permits
Yachts & Moorings
Tresco moorings are currently closed to visiting boats, and at this time the islands are still closed to overnight visitors. We hope to reopen the moorings on or after 4th July, but please wait for further updates before planning your passage.
When our moorings do reopen, there will be toilet and shower facilities for visiting craft at the Cottage Department near the Island Office. There will be no fuelling facilities on Tresco. There will be access to water and waste facilities on New Grimsby Quay.
Please also note that St Mary's Harbour has issued a Local Notice to Mariners advising yachts and other recreational vessels not to travel to the Isles of Scilly at this time.
Book Now For 2020 & 2021
Whether you're a critical worker, a homeschooling hero, or have simply missed the feeling of sand between your toes and fresh sea air in your lungs, let's be honest: we're all in need of an escape after the last few months...
You can now book your Tresco escape for 2020 and 2021. We plan to reopen on 4th July 2020, but this date is subject to change in line with government restrictions and the safety of our guests, islanders and the wider islands.
We're not currently accepting phonecalls to allow our team to best support those whose bookings have been impacted by Coronavirus, so to find availability and book, use the search bar at the top of the page, or email us.
To give you the confidence to book ahead, we’re introducing our temporary Coronavirus Flexible Bookings Policy. If your holiday has to be cancelled due to UK government-mandated closure of your accommodation, stay at home directive or ban on non-essential travel, we’ll transfer your deposit to a future booking up to the end of 2022, subject to availability and variation of tariff. For full details, please see our booking conditions.
Still enjoy a little Tresco in your life...
It's true that these are exceptional times, but what better to sustain you through your time away from the island than keeping a touch of Tresco in your life.
We've put together some ideas for how you can remind yourself of our little island whilst you're away...
For shorter stays on Tresco choose from our Rooms & Apartments. Staying a little longer? Take a look at our self catering holiday Cottages available by the week.
You’re searching for four or more nights, which means you may be able to save money with one of our packages. Before you book, take a look at our Offers and Breaks or call the Island Office on +44 (0)1720 422 849 to speak to an islander.