We’re committed to protecting your privacy. This policy details what personal information we collect and why we collect it, how we use your information and how you can access and update it.
Who we are
Tresco Island or Tresco Estate is the trading name of Robert Dorrien-Smith. Our business address is Tresco Estate Office, Tresco, Isles of Scilly, TR24 0QQ.
What information do we collect about you?
We collect information while you use our website and when you get in touch or sign up to our services. The personal information we collect from you while using the site includes your IP address and information about what pages are accessed and when. Website usage information is collected using cookies (see below).
If you contact us or sign up to our email newsletter, we will also collect your name and email address, which will be stored in the Campaign Monitor email newsletter system. If you sign up to our Tresco Yearbook we will also collect your postal address.
If you make a booking, or register for other services, we may also collect information such as your telephone number, date of birth, financial and credit card information.
We have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect. Any personal information is kept private and securely stored until a time it is no longer needed, or until you request that we remove it from our records.
How will we use the information about you?
If you subscribe to our email newsletter, we will contact you by email with news, offers, events information and other updates we think you might be interested in from Tresco Island. Newsletters may record subscriber data relating to engagement.
If you fill out a contact form on our website, we will use the details to contact you by email or telephone in relation to your enquiry.
If you place an order or make a booking through our website, we will use your information to process your order or booking, keep you updated on its progress and request feedback. We may also use your postal address to send you the Tresco Times Yearbook.
You can unsubscribe from our email list or update your preferences at any time by using the unsubscribe or preferences links in any email we send you. To unsubscribe from emails or from the Tresco Times Yearbook, you can also email email@example.com or call us on +44 (0)1720 422849. You may also write to us at Tresco Island Office, Tresco, Isles of Scilly, TR24 0QQ.
We will never rent, lease or sell this data to other companies or individuals. We will only transfer your personal information to a third-party if required by law to do so.
If you are unhappy with how we have collected or used your data, you have the right to complain to the Information Commissioner’s Office (ICO).
Access to your information
You have the right to access any data that relates to you, to delete it, and to object to its use for marketing. You can also check, correct and update your information (for instance, if you change address or email address). To do this, please contact us on firstname.lastname@example.org
It is possible to disable cookies using your browser preferences. Please note that turning off cookies may affect the functionality of our website.